Frequently Asked Questions
Everything you need to know about shopping with HomeGrown Decatur.
Where are your products sourced from?
We pride ourselves on supporting local artisans and small-scale makers. The majority of our inventory is handcrafted right here in the region to ensure high quality and a unique touch.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days. Once your order is processed, you will receive a tracking number via email to monitor your package's journey.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unused items in their original packaging within 30 days of delivery for a full refund or exchange.
Do you offer international shipping?
Currently, HomeGrown Decatur ships exclusively within the United States. We are looking into international options for the future, so stay tuned for updates.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options like PayPal, Apple Pay, and Google Pay for a secure checkout.
How can I contact customer support?
Our team is here to help! You can reach us via our contact form on the website or by emailing [email protected]. We typically respond within 24 business hours.